Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. EngraveFrames, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if EngraveFrames, Inc. believes that customer conduct violates applicable law or is harmful to the interests of EngraveFrames, Inc. and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. EngraveFrames, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if EngraveFrames, Inc. believes that customer conduct violates applicable law or is harmful to the interests of EngraveFrames, Inc. and its subsidiaries.

Credit Card Transactions

EngraveFrames, Inc uses carefully selected service providers to process credit card transactions. When you provide credit card information through this site, your information goes directly from your computer to a server operated by our service provider. Our service provider uses your credit card information only to process your transaction and is bound by contract to treat all of your personal information as confidential. Although our service providers send us the information you provide when you complete a transaction (so that we know, for example, who has registered for an event and how to contact them), for your security, our service providers do not share your credit card information with us.

Security

When you provide information through this web site, the transmission is protected by secure socket layer (SSL) encryption. You must understand, however, that the Internet is inherently insecure and no web site operator can guarantee that a web site is completely secure. EngraveFrames, Inc does not warrant that this web site is secure or "hackerproof"; you use this web site solely at your own risk.

Links To Other Web Sites

This web site may contain links to other web sites that are not operated by EngraveFrames, Inc. 

This Privacy Policy applies only to this web site, which may be accessed at engraveframes.com.  It does not apply to personal information collected through third-party web sites. Links to third-party web sites are provided as a service and do not imply any endorsement of the activities of these third-party web sites nor any association with their operators. EngraveFrames, Inc does not control these third-party web sites and is not responsible for their data practices. We urge you to review the Privacy Policy posted on each web site you visit before using the web site or providing any personal information about yourself.

Shipping and Delivery

At this time, EngraveFrames, Inc. ships merchandise to locations within the United States including Alaska and Hawai'i. EngraveFrames ships all orders via FedEx with a tracking number provided to the recipient. Orders without custom engraving ship within 1-3 business days while those with professional engraving included will ship within 7-10 business days. Standard shipping service is ground but expedited options are available.

Return Policy

We want our customers and the recipients of our products to be thrilled with every EngraveFrame we make. This is why we are proud to offer a 45 day guarantee on every one of our products. If you, or the recipient of our product, are not pleased as punch with your EngraveFrames Signature Frame then simply return it to us within 45 days for a complete refund, less shipping. We can be reached via email at sales@engraveframes.com or by phone at (719) 650-9619.

EngraveFrames Returns - 1225 Caldera Drive Colorado Springs, CO 80904

Miscellaneous

Custom professional engraving available for an additional charge. All engraving is done in script font centered at bottom of mat in portrait format. For 11x14 signature frames engraving can be done in landscape format as well.

Engraving proof can be provided upon request.