​We want our customers and the recipients of our signature frames to be thrilled with every EngraveFrames signature picture frame we make. This is why we are proud to offer a 45 day unconditional money back guarantee on every one of our signature frames. If you, or the recipient of our product, are not pleased as punch with your EngraveFrames engravable signature picture frame then simply return it to us to the address below within 45 days of purchase for a complete refund, less shipping. 

We can be reached via email at sales@engraveframes.com or by phone at (719) 650-9619 with any questions.

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EngraveFrames Returns

1225 Caldera Drive

Colorado Springs, CO 80904


Privacy Policy

EngraveFrames, Inc. adheres to a strict privacy policy. We will never sell, distribute or share any customer information with a third party.


Shipping & Delivery

At this time, EngraveFrames ships signature frames to locations within the United States including Alaska and Hawai'i. EngraveFramesships all signature frames via FedEx with a tracking number provided to the recipient. Signature frames without custom engraving shipwithin 1-3 business days while those with professional engraving included will ship within 7-10 business days. Standard shipping service is FedEx ground but expedited options are available at checkout.

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Custom Engraving

Custom professional engraving available for an additional charge and is done directly on the signature mat.All engraving is done in script font centered at bottom of signature mat. 16x20 Signature frames can only be engraved in portrait format. For 11x14 signature frames, engraving can be done in either landscape or portrait format. Engraving proof can be provided upon request.

EngraveFrames, Inc.

1225 Caldera Dr. Colorado Springs, CO 80904 US

Phone: 719-650-9619 Website: www.engraveframes.com

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